Providers of hosted and premise based customer call center solutions incorporating Automatic Call Distribution (ACD), Interactive Voice Response (IVR), Computer-Telephony Integration (CTI), dialers, switching, management, and reporting.

Provider of contact center management solutions including performance monitoring and measurement for enterprise contact center operations.

Offering call center solutions such as Aspect Contact Center, Agent Focus and Resource Focus. Technical support services for the contact center industry also available through global network of resources.

Offers call routing technology for dealer locator applications. Allows customer calls made to centralized toll free number to be automatically and accurately distributed to a geographically appropriate dealer or call center.

Provider of voice authorization and phone recording for inbound and outbound call centers. Applications include recording phone conversations, recording verbal contracts, and third-party verifications.

Specializes in delivering predictive dialing systems to medium and large call centers.

Offering digitized voice communications equipment, and customized computer based training for call handlers.

CenterCore is a manufacturer of call center furniture designed with the focus of maximizing room capacity and user comfort. Many call center design configurations illustrated on the site.

Developer of computer telephony software for communication solutions including personal numbering, hotdesking, unified messaging, CTI and IVR.

Provides workforce management, forecasting, planning, and employee scheduling solutions for multi-channel and virtual contact center and call center environments.