Provides call accounting and call management software for all Panasonic digital and analog (KX-T) telephone systems.

Software solutions for call centers and contact centers. Offering end-to-end solutions including IVR and VoIP with focus on web application and software development.

Offering software designed to help call center managers and supervisors control Nortel Networks Meridian 1 system. Product aims to reduce the number of abandoned calls and optimize staffing levels.

Developer of Khronos, a time and motion study software tool for use in incoming and outgoing call/contact centers and other industries.

Call center software utilities.

Developer or callLAB pc-based software for testing call center behavior with call-by-call simulation technology. Used for strategic analysis and workforce management. Demo version available for download.

Workforce management software for customer contact centers.

Software tools for forecasting and staffing.

The Realise Computer Telephony server provides complete inbound call handling, predictive dialing and unified messaging solutions integrated with all leading PBXs.

Provides test tools, development and testing services for call centers, communication networks and network devices.